Go2proxy Privacy Policy

GENERAL INFORMATION

For the purposes of this Privacy Policy, we define the term “Customer” as a person who uses the Go2proxy Services, and the term “Visitor” as an individual visiting our Website.

1.1Go2proxy (hereinafter ⎼ “Go2proxy”, “Us”, “We”, and “Our”), realize the importance of ensuring the confidentiality and inviolability of the Personal Data of individuals, therefore we conclude this Privacy Policy with you (hereinafter referred to as the “Policy”). The Policy defines how your Personal Data can be obtained, stored, processed, used and disclosed by Go2proxy while you use the Services of Go2proxy and our website, located at:https://www.go2proxy.com (hereinafter ⎼ “Website”).

1.2By visiting the Website and/or using the Services of Go2proxy, you agree to this Policy, any other annexes to the Policy, as well as any other documents referred to in this Policy. You may not use the Website and/or Go2proxy Services if you do not agree with the terms of this Policy.

1.3If you do not carefully read, do not fully understand, or do not agree with this Agreement, you must immediately leave the Website and stop using Go2proxy’s Services.

1.4This Policy applies to the people collectively referred to as “Personal Data Subjects” (hereinafter referred to as “Subjects”), namely:

1.4.1Customer: 1) an individual who has reached the age of 18 and accepts this Agreement on their own behalf, or 2) a legal entity represented by an individual who accepts this Agreement on behalf of such a legal entity, that has placed and paid for an order intending to use the Services. The Subject becomes the Customer from the moment of placing and paying for the order in order to use the Services.

1.4.2Visitor – an individual who visits the Website but does not use the Go2proxy Services.

1.5You may be referred to as “you” or the “Subject” in this Agreement.

DEFINITIONS

Review the terms we use in order to fully understand the text and meaning of this Agreement.

2.1“Form “Order Form” (hereinafter – Order Form) – an online form that allows the Customer to make an order for Go2proxy’s Services on the Website and which specifies the country of proxy servers, the purpose of their use, the version of Internet protocol, number of proxy servers, rental period, as well as the method of authorization and form of payment.

2.2“Ordering” – online order, which is carried out by filling out the “Order Form” on the Website to place an order for Go2proxy’s Services, and by subsequent payment for the order.

2.3“Personal Account” – the Customer’s account on the Website through which the Customer can use the Services. Personal Account allows the Customer to track the expiration date of use of the Services, to renew them, to place an order for new Services.

2.4“Personal Data” – information which are related to an identified or identifiable natural person.

2.5“Go2proxy’s Services” or “Services” – provision of the sole access to the Services, which become available to the Customer in the Personal Account within 24 (twenty-four) hours from the moment of the Ordering and paying for the Services.

THE SUBJECT OF THE AGREEMENT

You, as the Subject, grant Us the right to receive, store, process, use and disclose Your Personal Data for the primary purpose of enabling the use of the Website and Services.

3.1This Policy defines how the Go2proxy can obtain, store, process, use and disclose Personal Data provided by the Subject while using the Website and/or Service.

3.2By using any part of the Website and/or Service, the Subject grants Go2proxy the right to receive, store, process, use and disclose the Subject’s Personal Data in accordance with the terms of this Policy.

3.3The purpose of obtaining, storing, processing and using the Personal Data of the Subject is to provide them the opportunity to use the Site and / or Services, as well as to protect the rights and legitimate interests of the Subjects of Personal Data presc

PERSONAL DATA THAT WE COLLECT AND PROCESS

To fulfill our obligations to provide you with the opportunity to use the Website and Services, we may ask you to provide Us with your Personal Data.

4.1Visitors. Go2proxy may collect, record and analyze information of Visitors of our Website.

4.1.1We collect the email address only when the Visitor wants to contact us in order to use our Services. For that the Visitor uses the online chat of the Go2proxy support service on the Website (hereinafter referred to as the “Online Chat” and the “Support Service”) and/or writes to the e-mail address of the Support Service.
We use the collected Personal Data only to communicate with you. If you don’t want us to collect your Personal Data, please do not use our Online Chat and/or don’t contact our Support Service.

4.1.2If you contact us via Online Chat on our Website, we may record your request and our reply in order to increase the efficiency of the organisation of our Support Service. We keep personally identifiable information associated with your message, such as your name and email (if you provided such data to us), so as to be able to track our communications with you in order to provide you with high quality service.

4.1.3We also record Usage Data. It is information collected automatically through our Website (or third-party services employed by Go2proxy), which may include:

4.1.4We use this information in aggregate to assess the popularity of the web pages on our Website and how we perform in providing content to you. When combined with other information we know about you from previous visits, the data could possibly be used to identify you personally, even if you are not signed into our Website. We use Google Analytics, Google Tag Manager and LinkedIn Analytics to analyze data.

4.1.5Processing of Usage Data is relied on our legitimate interests. It is necessary for managing and running our business efficiently and effectively, providing quality services including website support, developing and improving products, determining who may be interested in them.

4.2Customers. In order to provide services to our Customers, we collect their personally identifiable information.

4.2.1When you accept our Terms of Use, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us.

4.2.2During the creation of your account on our Website, you provide us with your email address. This information is used by us to identify our Customers and provide you with services, billing, mailings, notification and support.

4.2.3We may verify your identity by asking you to submit scan copies of your documents. We process this information on the basis there is a contract between us, and our legitimate interests (prevention of fraud and infringements of intellectual property rights). We use such information to identify our Customers, prevent and detect improper use of intellectual property objects available on the Website, respond to any Customer complaints and comply with any laws and regulations that apply to us. We use such data in ways you would reasonably expect and which have a minimal privacy impact.

4.2.4We may obtain your Personal Data from third parties such as payment service providers, whose services we use. We may receive your name, telephone number and shortened payment information (4 last digits of your card number).

4.2.5We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

4.2.6Payment information is never taken by us or transferred to us either through our Website or otherwise. At the point of payment, you are transferred to a secure page on the website of the payment service provider.

4.2.7Processing of Personal Data for marketing purposes is also relied on the consent obtained from you. We use data in ways you would reasonably expect and which have a minimal privacy impact.

4.2.8We may store your Personal and other data to the extent and for the period necessary to achieve the purpose specified in this Policy, or within the time limits established by the current legislation of Hong Kong laws and regulations, or until the moment you request the deletion of this data.

4.2.9In case your Personal Data is changed, you must provide us with updated data by making appropriate changes to the Personal Account on the Website. If you fail to comply with this requirement, Go2proxy shall not be liable for the adverse consequences associated with the processing of such Personal Data.

LAWFUL BASIS OF DATA PROCESSING

We process your personal data in accordance with the principles and regulations of Hong Kong laws and regulations. If the privacy policy of your location conflicts with the laws of the Hong Kong region, you should immediately cease using this website and its services. Otherwise, it will be considered as an acknowledgment of our data processing principles.

THE PURPOSE OF DATA PROCESSING

We receive, store, process and use the Personal Data of the Subjects in order to provide you with the opportunity to use the Website and our Services.

6.1We may use the data collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purposes as otherwise allowed by law. We may use your personal data for such purposes, including, but not limited to:

6.1.1to provide access to our Website and the Services;

6.1.2to handle your orders and requests, including requests for technical support and assistance;

6.1.3to properly fulfill tax-related and accounting obligations imposed by applicable laws;

6.1.4to detect, investigate, and prevent illegal activities or conduct that may violate the Terms of Use of Go2proxy and this Privacy Policy;

6.1.5to personalize your experience with our Service;

6.1.6to processing payments;

6.1.7to contact you concerning, and conduct, surveys or polls you choose to take part in and to analyze the data collected for market research purposes;

6.1.8to conduct internal research and development and to improve, test, and enhance the features and functions of our Service;

6.1.9meet our internal and external audit requirements, including our information security obligations;

6.1.10tracking purchases and usage data;

6.1.11any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Services；

6.1.12or to comply with requirements of any applicable law.

CONSENT TO PERSONAL DATA PROCESSING

We obtain your consent before personal data processing

7.1Consent to Personal Data Processing

7.1.1By accepting this Privacy Policy, you approve to have reached the age of majority or the legal age in your jurisdiction (generally 18 or older), are solely responsible for all your actions, and fully understand the statements, outlined in this Privacy Policy.

DATA STORING AND DELETION

We store your Personal Data for as long as needed to provide you with our Service and/or opportunity to use our Website.

8.1We store your Personal Data for as long as needed to provide you with our Service and/or opportunity to use our Website. We may store Data longer, but only in a way that it cannot be tracked back to you. When Personal Data is no longer needed, we delete it using reasonable measures to protect the Data from unauthorized access or use.

DATA SECURITY

We care to ensure the security of Personal Data.

9.1We follow generally accepted industry standards to protect the information submitted to Us, both during transmission and once We receive it. We maintain technical, physical, and administrative security measures to provide reasonable protection for your Personal Data. When we or our contractors process your information, We also make sure that your information is protected from unauthorized access, loss, manipulation, falsification, destruction, or unauthorized disclosure. This is done through appropriate administrative, technical, and physical measures.

9.2You agree that there is no 100% secure method of transmission over the Internet or method of electronic storage. Therefore, We cannot guarantee its

9.3We never process any kind of sensitive data such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data processed solely to identify a human being, health-related data, data concerning a person’s sex life or sexual orientation, criminal offense data.

CONTRACTORS

We work with third-party services providers, who provide website, application development, hosting, maintenance, and other services for us. All data transfers are performed in accordance with Hong Kong security regulations.All the data we process is stored in secure hosting facilities within Hong Kong.

OTHER PROVISIONS

Check out our other provisions to make sure you don’t miss anything. If you have any questions, write to our Support Service, we will be happy to answer.

11.1Application of this Policy. This Privacy Policy applies to the Website. Once redirected to another website this Policy is no longer applicable.

11.2Acceptance of this Policy. We assume that all Users have carefully read this document and agree to its content. If one does not agree with this Privacy policy, they should not use this Website.

11.3Changes and Updates to our Policy. From time to time, we may update this Privacy Policy. We encourage You to periodically check back and review this Privacy Policy so that You always will know what data we collect, how we use it, and with whom we share it.

11.3.1The Policy may be amended or supplemented by us at any time without notifying you. The new version of the Policy comes into force from the moment it becomes available on the Website.

11.3.2If you continue to use the Website and/or the Services after such amendments and/or supplements to the Policy, you automatically accept them and agree with such amendments and/or supplements.

11.4Limitation of Liability. We are not responsible for harm or damage suffered by you and / or a third party as a result of an erroneous understanding or misunderstanding of the terms of this Policy. Before accepting the terms of this Policy, any Subject has the right to contact Go2proxy for clarification regarding the provisions of the Policy.

11.5Severability. If any provision of this Policy is held by a court of competent jurisdiction to be contrary to law in HongKong, the provision will be deemed null and void, and the remaining provisions of this Agreement will remain in effect.

11.6Jurisdiction and Disputes Resolution

11.6.1This Policy, the rights and remedies provided for in this Policy, any claims and disputes related to it and/or Go2proxy, its interpretation or violation, termination or validity, relations arising out of or pursuant to the Policy shall be governed, construed, and interpreted in accordance with the laws of Hong Kong. The personal data of the Subjects shall be stored and processed in accordance with the law applicable to such Subjects.

11.6.2All disputes or disagreements between the parties regarding the execution of the Policy shall be resolved through negotiations. If the Parties do not reach an agreement within 30 (thirty) days, the dispute may be referred to the court at the location of GIZAWORKS LIMITED.

Contact Us

If you have any questions, please feel free to contact us:

Email: [email protected]

Registration Address: Rm.1801, Easey Comm. Bldg., 253-261 Hennessy Road, Wanchai, Hong Kong